Cleanliness,general location,beds
We were given a false address by the manager.The property at 42 Bowling Green is not available.It has been leased for three months to a delightful full time family tenant.We were greatly inconvenienced by this manager Malcom Browne telling us blatant lies.First,told my wife we had to move you because of a hot water issue,then in writing an issue with the owner.I have had a stroke and heart issue,my wife has serious leg issues and the manager dumped us in a apartment @ Kirwin Court with 51 steps.Yes 51 steps!A local carried our bags up as we could not.He claims he,Malcolm Brown the manager has an account manager at Booking .co who will sort it out.This man has constantly lied to us,and knowingly created false and misleading advertising to lure unfortunate customers in.We have been advised to go to the police/ Guardia,as well as our bank and Booking .co.We demanded our money back and Malcolm Brownes should be banned because of the BAIT , bad faith sale,false advertising..